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Job Description
Job Description
Should be able to explain the Hospitals/Clinics/Doctors service,care and treatments to potential patients.Co-ordinate between patient and doctor in scheduling appointments.Follow up with patients for appointment scheduling patients records,details over mail and telephone.
Co-ordinate between the patient and doctor,clinic,hospital for treatment plan,diagnostic check ups.
Co-ordinate with Travel agent for International Patient Facilitation
Ability to work in a team environment,Should be good with handling people and making avail care and treatment at the clinic,hospital or doctor.
Maintaining & Updating patient details and follow up with them.
Should have a basic understanding of systems and processes that are to be followed in a healthcare facility.
To ensure excellent care and service to all the patients, to co-ordinate with doctor in patient care whenever required, complaints redressal, feedback, to ensure all appointments in time, preoperative and postoperative follow
CANDIDATES PROFILE
Candidates with good communication skill(written and spoken English), and experience in the same field can apply for the post.
Excellent communication skills, multi-task oriented and problem solving abilities.
Experience in client or patient support from hospital or any other similar industry.
Fresh graduate with good written and spoken English can also Apply
Experience in any client support /patient support role
Essential:
Fulency and good command over both written and spoken english
Excellent Communication skills and a good conversationalist
Good interpersonal skill & professionalism
Strategic mind set and strong innovative and quick thinking ability
Pleasing and presentable Personality
Proficient in MS-Office
Must be knowledgeable in the use of standard office machines
Skills
Communication skills , Problem Solving , Client Servicing , Interpersonal , MS Office ,
Qualifications
- Any Degree