Job Description

1. Responsible for making outbound calls(in the UK) and regular follow up on leads assigned.

2. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.

3.Understand the Customer requirements, encourage them to upgrade /renew the packages.

4. Address all the issues / grievances of customers and help them with a solution.

5. Strictly adhere to the process requirements.

6. Able to achieve deadlines and target as assigned.

7. Responsible for generating Leads and interacting with customer based in UK.

Desired Candidate Profile:-
1. Good communication and interpersonal skills
2. Ability to think independently and make decisions
3. Should be a good Team player.
4. Eager to learn new things and implement innovative ideas
5. Persistent and Problem solving abilities
6. Excellent communication and Convincing skills
7. Organizational and time-management skills
8. Should have excellent interpersonal skills.

Working Days :- 5 days working rotational week off.
Monday to Thursday full day/ Friday to Saturday half day/ Sunday fixed off.

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Skills

Telecaller / BPO , BPO ,

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Qualifications