Job Description

Guest Services: Welcome guests, manage check-ins/outs, assign rooms, provide hotel/local info, handle requests, resolve complaints.
Reservations: Manage online and phone bookings, process cancellations, assign rooms, and upsell services.
Administrative Duties: Process payments, balance cash drawers, update guest records, sort mail, copy/scan documents, and maintain front desk supplies.
Department Coordination: Liaise with housekeeping to ensure room readiness and coordinate guest needs with other departments.
Lobby Management: Keep the reception area clean, organized, and presentable.

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Skills

Front Office Assistant , Computer Knowledge , Front Office ,

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Qualifications

• F&B Operation / House Keeping / Front Office / Food Pr
• Tourism Management / Hotel Management
• Bachelor of Hotel Management (BHM)
• Diploma / Degree in Hotel Management
• Diploma in Hotel Management and Catering Technology
• BSC HOTEL MANAGEMENT