Job Description

We are seeking a Client Relationship Executive with excellent communication skills to manage dealer relationships over the phone. The ideal candidate will be multilingual, confident in customer interaction, and skilled in building strong long-term relationships. This is an office-based role focused on appointment coordination, relationship management, and ensuring dealer satisfaction.

Key Responsibilities:
• Make outbound calls to dealers to schedule appointments and follow-ups
• Maintain professional and friendly communication with all clients
• Develop and nurture strong relationships with dealers and customers
• Ensure all appointments are logged and updated in the CRM system or database
• Provide product or service information when required during calls
• Handle client inquiries or minor concerns with a customer-first approach
• Collaborate with internal teams (sales, service, logistics) for smooth coordination
• Follow up with clients to confirm meetings and ensure satisfaction

Required Skills:
• Proficiency in English, Malayalam, and Hindi (spoken and written)
• Excellent telephone etiquette and communication skills
• Strong relationship-building and interpersonal abilities
• Basic knowledge of CRM software or willingness to learn
• Organized, with attention to detail and follow-up
• Ability to multitask and work in a fast-paced office environment

Qualifications:
• Minimum: Diploma / Bachelor’s degree in any discipline
• Experience in customer service, Tele calling, or client relations preferred
• Freshers with strong language skills and confidence may also apply

Work Environment:
• Work From Office (No remote work)
• Team-oriented and supportive culture

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Skills

organization skills , Customer Handling , Communication skills , Client Relationship , Multi Tasking , Tele calling , Customer Service ,

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Qualifications

• Any Degree
• ANY DIPLOMA