Job Description

Serve customers by providing guidance, recommendations, answering questions and other types of value-added information to meet or exceed client expectations.
Be passionate about providing best-in-class service and don’t use a one-size-fits-all approach to creating a great customer or supplier experience.
Be flexible, think on your feet and exercise great judgement in handling unusual requests or difficult customer interactions.
Be an articulate and persuasive communicator without being pushy. Don’t assume anything about the customer’s knowledge of products or the supplier’s ability to answer customer inquiries; rather ask great questions to better gauge what the customer is asking and how we can best answer it to ensure both customer and supplier satisfaction.
Understand the customer’s needs, and make recommendations that surprise and delight the customer when answering questions that may result in additional sales.
Serve customers by answering inquiries and questions regarding products and services.

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Skills

Telecaller / BPO , BPO , Bpo hiring ,

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Qualifications

• XII Std/Plus Two (Higher Secondary)