Job Description

call & whatsapp HR Sathya sir-(93-84-60-49-10)

Serve customers by providing guidance, proactive recommendations, answering questions, and other types of value-added information to meet or exceed client expectations.
Resolve product or service problems by clarifying the customer's concern or inquiry.
Make recommendations that surprise and delight the customer when answering questions that may result in additional sales.
Be an articulate and persuasive communicator without being pushy. Don’t assume anything about the customer’s knowledge of products or the supplier’s ability to answer customer inquiries; ask great questions to better gauge what the customer is asking and how we can best answer it to ensure both customer and supplier satisfaction.
Document and report through established procedures for any errors in pricing, product descriptions, unit of measure or other service opportunities that do not meet the client’s standard.
Analyze and identify the cause of the concern or inquiry; selecting and explaining the best solution to solve the concern while working with the supplier when necessary.
call & whatsapp HR Sathya sir-(93-84-60-49-10)

---

Skills

BPO , Telecaller / BPO , Telecaller / BPO , Bpo hiring , BPO ,

---

Qualifications

• XII Std/Plus Two (Higher Secondary)