Job Description

Brief description :

Looking for an Account Manager, with 15 to 20 years, who will be responsible for driving excellence, accounts/ portfolio's planned revenue, profitability, and delivery quality targets. This position has supervisory responsibilities.



• Accountable for developing and executing strategy and road map to meet and exceed planned revenue and EBITDA targets.

• Understand in depth the customer's business and priorities.

• Assure end-to-end ownership of delivery and program management.

• Build strong customer relationships, with the goal to be the ‘partner of choice’.

• Maintain high level of communication and connect with customer at all levels of Management.

• Supervise and mentor Associate Account Managers and/or Project Managers who run multi-phase, multi-dimensional, multi-resource projects from inception to conclusion while maintaining high customer satisfaction.

• Plan capacity, develop talent and leadership pipeline to support the growth of the account and the organization.

• Accountable for development and execution of strategies and plans for resourcing, training & deployment of people

• Collaborate with hiring managers/Project Managers to prepare staffing strategy for meeting the opportunity pipeline.

• Proactively identify and resolve issues that impact customer satisfaction, organization success or employee engagement.

• Drive compliance with operational aspects of the IT services practice.

• Ensure delivery of contractual commitments and adhere to Project Management Office (PMO) delivery and risk mitigation standards.

• Be a role model and promote the organization's values and culture.

• Comply with all Company policies and procedures.

Preferred skills

Experience and passion to run large scale engagements varying from Legacy to modern technologies.

• Expertise in project management tools and methodologies, Agile software development lifecycle and problem solving.

• Good Finance Management skill and hands on experience in handling multi-million P&L

• Should have a strong technical background and should be able to connect different technology solutions to guide team towards right solutions

• Experience managing different types of Project engagements like Fixed bid, managed outcome, product development using quantitative management

• Should be able to see big picture and drive team to achieve results

• Proven track record in setting up new portfolios and operations from scratch.

• Monitor, control & optimize budgets, expenditures, and operating plans

• Strong negotiation skills and customer exposure

• Excellent written and verbal communication skills, strong presentation skills

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Skills

Chartered Accountancy , Financial Reporting , Financial Control , Finance Business Partner , Finance analytic skill , Finance ,

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Qualifications

• BCom
• MCom
• MBA Finance