Name Sajithkumar Kavil
Location Ernakulam / Kochi / Cochin
Exp 9.3 Yrs
Address Kavil House, BMCRRA-36, Deepam Lane,
With great interest and with an intention to take up the challenging responsibility connected with IT Department in a reputed organization, I enclose my resume. Review of my credentials will confirm that I have served as the catalyst for successful business operations.
I have 9+ years of experien...Read more »
Technical Support Engineer
Industry : IT Sales
Notice period : 15 Days
Working as Freelance Service Engineer in the field of Hardware
Technical Support Engineer
DHA - SASC
Industry : Health Authority
Was responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. Technical research and development to enable continuing innovation within the infrastructure. Ensuring system hardware, operating systems, software systems, and related procedures adhere to organizational values. Assisting project teams with technical issues in the Initiation and Planning phases of standard Project Management Methodology. These activities include the definition of needs, benefits, and technical strategy; research
Industry : Oil
â€˘Providing IT related solutions for various project and operational needs.â€˘Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, network etc. in accordance with standards and project/operational requirements.â€˘Installing and configuring systems such as supports GIS infrastructure applications or Asset Management applications.â€˘Developing and maintaining installation and configuration procedures.â€˘Contribute to and maintain system standards.â€˘Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.â€˘Performing daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.â€˘Performing regular security monitoring to identify any possible intrusions.â€˘Performing daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.â€˘Performing regular file archival and purge as necessary.â€˘Create, change, and delete user accounts per request.â€˘Providing support per request from various constituencies. Investigate and troubleshoot issues.â€˘Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.â€˘Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.â€˘Upgrade and configure system software that supports GIS infrastructure applications or Asset Management applications per project or operational needs.â€˘Maintaining operational, configuration, or other procedures.â€˘Performing periodic performance reporting to support capacity planning.â€˘Performing ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.â€˘Maintaining data centre environmental and monitoring equipment.
Desktop support requirement
Industry : Finance
India Infoline Ltd. (IIFL) Project (4 years 6 Months) May 2009 â€“ Dec 2013Served as Direct Employee. Job Role: IT Officer (May 2009 â€“ Sep -2011)Through IBM India Pvt. Ltd. Job Role: Sr. Desk-side Support Engineer (Oct â€“ 2011 â€“ Jul 2013)Through Wipro Infotech. Job Role: Desktop Support Engineer (July 2013 â€“ Dec 2013) â€˘Oversee and update assigned support service requests.â€˘Handle daily technical support activities on desktop support, data network and server management.â€˘Setup desktop computers and peripherals and test network connections.â€˘Install and test desktop software applications and internet browsers.â€˘Test computers to ensure proper functioning of computer systems.â€˘Train end users on usage of computer hardware and software.â€˘Develop and manage effective professional working relationships with contractor personnel, co-workers and clients.â€˘Adhere to policies as per corporate manuals and directives.â€˘Extend computer support for systemsâ€™ software and hardware.â€˘Setup computers and install software for various applications and programs.â€˘Interact with staff on desktop problems and their resolution.â€˘Network and connect computers within organization to better communication.â€˘Order or buy computer systems and liaise with purchase and supplies department.â€˘Maintain computer peripheral devices like printers, scanners... etc. and resolve associated problems.
M G University
with 65 grade/mark
M G University
with 61 grade/mark