Cover Letter
Facilitated storage migration project in the role of Project lead.
ï‚· Handled Incident, Problem & Change management processes.
ï‚· Handled technical knowledge transfers, case discussions, documentations, customer escalations.
ï‚· Provided technical resolution for issues on MS Exchange/MS Windows servers.
ï‚· Managed customer sites and co-ordinated with third party vendors for maintenance of servers and
peripherals.
Professional Skill
Professional Experience
No professional details found
Academic Background
2006
MBA Others- Sikkim-Manipal University of Health,
with A grade/mark
Training & Certifications
ITIL V3
PRINCE 2
PMP