Job Description

Job Description

Welcome on the behalf of SFT Solution. . ! ! !

Pleased to inform you that we have a great opening with us for you. Please find the details of the positions below.

Designation / Role: -Tele Sales
Process: Inbound sales voice (UK)
Work Location: New Delhi
Mode Of Interview: Face 2 Face Interview
Experience: 6 months Min to 4 Years Max (Language : Excellent English, Hindi

Shift: Evening Shift (UK shift Timing 2 pm to 11 pm)
Education Qualification: Any Degree or Diploma (10 +2+3)

Skill Set: Technical Sales (Printer, router, Email, Antivirus) Sales Outbound Call, Dialer Exp, Attrition, Shrinkage, Team Management, People Management,
Minimum 6 months to 5 years of relevant experience in sales
one year in managing a team.
Experience of handling various sales related campaigns.
Good communication skills
Leadership skills
Thorough overall understanding of banking and Billing

Responsibilities:
• Responsible for answering calls politely and professionally from international clients.
• Responsible for providing technical support assistance to UK customer.
• Responsible for troubleshooting the issues related to desktop, laptops, printers, emails, antivirus ,phones and all kind of relevant devices.
• Only PPC calls (Printer, antivirus)
• Prepares call center performance reports by collecting, analyzing, and summarizing data and trends and present to Call Center Manager.
• Manage various channels of support Voice, Email, Whatsapp, app etc.

If you are interested with above mentioned role kindly share your updated CV along with the below information’s.
(Kareem Khan)
7291976973

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