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Job Description
Manage day to day issues including daily health checks of applications and
Processes, working closely with end users, to prioritise and resolve their issues.
ï‚· Excellent in IT Service management.
ï‚· Excellent understanding of best practices.
ï‚· Very good in handling in-house and outsource team.
ï‚· Must have experience in enterprise and Complex IT Environment..
ï‚· Maintain 99.9% Uptime of hardware, network & application software.
ï‚· IT asset management.
ï‚· Data back-up records.
ï‚· Anticipate the business IT needs and implement them flawlessly Co-ordinate
With inter-departments & third party for any trouble shooting issues.
ï‚· Keep a track on the inventory of computer peripherals
ï‚· Minimum 2 to 3 Years of experience in IT Department of a Large Company as well
As multi location environment. This role will responsible for all the IT operations
Related activities across the organisation.
ï‚· Knowledge of Ginesys Application Software is preferred.
Good Knowledge of MIS Reports and .
ï‚· People Management and Leadership skills as would have to get
Activities/projects accomplished from virtual teams.
ï‚· Good analytical, communication & presentation skills.
ï‚· Flexible to work in varied hours.
ï‚· Ability to stay focused with a myriad of ongoing issues
Skills
IT Software , Information Technology , Excel , MS Office ,
Qualifications
- Graduates