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Assistant Floor Manager

  • 4 - 6 Yrs
  • Kuwait
  • Communication skills, Floor Supervisor, Customer Service,
  • 325-350 KWD
  • Posted on : 03-09-18

Job Description

  • • Effectively manage the restaurant in the absence of the Restaurant Manager
    • Implement new company policies and procedures by developing plans and instructing staff
    • Provide direction to supervisors, and staff to achieve restaurant goals
    • Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement
    • Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand
    • Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness
    • Solicit guest feedback to understand the needs and wants of customers
    • Follow the Silo Restaurant policies and procedures, including those for cash handing and safety/security
    • Monitor and maintain the Micros POS System
    • Assist in conducting staff and daily pre-shift meetings
    • Identify employee weaknesses and retrain as necessary
    • Supervise and motivate staff
    • Assist the manager in organizing, planning and implementing strategy
    • Assist the manager in preparing Branch report of Sales to be on Daily, Weekly, Monthly
    • Adhere to grooming and appearance standards consistently.
    • Observes guests and ensure their satisfaction with the food and service.
    • Close the shift on the POS terminal.
    • Train and coach staff on guest services principles and practices

Qualification

  • Bachelor of Hotel Management (BHM)

Interview venue

  • Ernakulam

Contact Details

    Neethu

  • 04844137404
  • consultant@jobsomega.com
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