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Job Description
Ensure customer satisfaction through promoting excellent service
Respond to customer complaints tactfully and professionally
Maintain quality control for all food served
Analyze staff evaluations and feedback to improve the customer’s experience
Project future needs for goods, kitchen supplies, and cleaning products; order accordingly
Oversee health code compliance and sanitation standards
Skills
Organizing & Coordination , Problem Solving , Communication skills , Customer Service ,
Qualifications
- Diploma / Degree in Hotel Management
- Bachelor of Hotel Management (BHM)