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Customer Relation Executive for Ernakulam

Customer Relation Executive
  • 0 - 5 Yrs
  • Ernakulam / Kochi / Cochin
  • Computer Knowledge, Problem Solving, Convincing, Communication skills, Customer Support, Customer Care, Customer Service Oriented, Customer Handling, Customer Service, Customer Relations, Front Office, Front Office Assistant, Receptionist,
  • 14520-14250 INR
  • Posted on : 13-06-18

Job Description

  • JOB DESCRIPTION :
    • Interact with the customers through mail, chat or phone
    • Coordinate with the client and the teams
    • Obtain client feedback
    • Answer marketing, pre-sales and sales calls
    • Forward reboot request to NOC on demand
    • Attend all incoming calls to the company
    ELIGIBILITY CRITERIA :
    • Graduates/Post Graduates with 60% aggregate (B-tech Graduates not considered)
    • Very good written and oral communication skills in English
    • Basic computer literacy
    • Willingness to work in shifts
    • Vibrant and lively nature
    Benefits included in CTC:
    • Company will be providing free accommodation.
    • Round the clock canteen facility will be available at a subsidized cost.
    • Free transportation to and from the office to the accommodation.
    • Eligible for Rs. 2,00,000/- worth medical insurance per year (self +two dependents).
    • You will be covered under our group life insurance scheme for an amount of Rs. 3,20,000/-
    • Eligible for leave / holiday as per Company rules.
    • Eligible for statutory benefits like PF / ESI / Gratuity from day one.
    SERVICE TERMS AND CONDITIONS:
    • 6 months probation period
    • Willingness to work on night shifts (rotational shifts)

Qualification

  • Graduates
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