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Job Description
- Restaurant Hostesses welcome guests with a comforting smile. A restaurant hostess is most of the time the first person you come across on entering a restaurant. The job description includes interacting with guests as they arrive and enter the restaurant. She welcomes them and directs them on where to sit.
- The hostess schedules dining reservations for guests in advance and as they arrive at the restaurant. Hostesses often have to make decisions about where a group will sit in the restaurant.
- The hostess directs and instructs the dining room personnel on customer needs to ensure customers receive fast and quality service from the moment they arrive.
- Should a party have special needs or request accommodations, the hostess ensures the group's requirements are met. This may include services needed for small children, as well as for individuals with disabilities or food allergies.
Skills
Communication skills ,
Qualifications
- Diploma in Hospitality Management