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Job Description
The person will be responsible for
Guiding customers how to use the services, training them on new updates on the site
Giving Service calls to all the Existing customers . Resolving New & Existing clients queries and complaints.
Preparing website site map,schedlue work to programmer,designer,send designs and completed work to customers over email and communicate the same over telephone.
Take requests from customers. Also, verify if request from customers are approved for work and act as a bridge between the production staff and customers.
Follow up with the customer for balance payments,renewals.Send Proforma Invoice,Renewal Invoice,Part Payment Invoice and Receipts
Job Profile:
Key Responsibility Areas:
Coordinate with client and the designated teams for designing of websites,e mail newsltters logos and other related works.
Keeping track of the designing process.
Follow up with client and the respective teams.
Ensure timely compleetion of work and escalate dealy any if to the management and also if required to the customer.
Follow up with the customer for balance payments,renewals.Send Proforma Invoice,Renewal Invoice,Part Payment Invoice and Receipts.
Desired Profile:
Qualification:
Graduate with good verbal communication in English .Knowledge of Hindi or Tamil will be an added advantage.
Job seekers with prior experience of 6 months & above in telesales / lead generation would be preferred
Experience: 0-1 yrs
Required Skills:
Knowledge of MS Office and computer is must
Should have good knowledge of internet and how to use internet.
Immediate joining
Both fresher and experienced can apply
Skills
Client Servicing , Coordinator , Telecaller / BPO , MS Office , Computer Knowledge , Communication skills ,
Qualifications
- BE / BTech Engineering - Computer Science / IT / AI
- BSc Computer Science
- Bachelor of Computer Application (BCA)