Job Description

Dear Candidate,

To be responsible for welcoming guests and handling any complaints. In doing so, he or she: Supervises reservations and the allocation of bedrooms with the Executive Housekeeper Monitors the customer accounts and till accounts Applies and ensures the application of the sales strategy to maximise occupancy and average room price Co-ordinates the reception team, organising its work and schedules
To monitor the quality of welcome extended to guests To recruit, train and motivate the members of the his or her team To ensure that all hotel standards and procedures are applied To manage daily billing and payments - See more at: https://www.jobsinhotels.co.uk/hotel-front-office-job-descriptions.html#sthash.edr2rNGv.dpuf

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Skills

Communication skills , Computer Knowledge ,

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Qualifications

• Any Degree
• Bachelor of Hotel Management (BHM)