Head of Human Resources

Job Description

 Minimum Qualification and Experience


Should be a graduate with 12 to 15 years of experience in HR with progressive leadership skills.

Preferred skills

Mandatory Skills

Demonstrate ability in Talent Acquisition and Management practices in medium to large organisations.

Experience in working with US/UK or European stakeholders in the past.

Exposure to HR Shared Services model and best practices.

Experience related to implementing improvement projects with good examples of the importance of the role they played in the exercise.

Experience in Performance Management System like implementation of Performance Management system, process compliance, Training Needs Analysis, Performance Improvement Plans, etc.

Hands on Experience in HR Operations like Employee / Compensation data analysis, payroll interface, Exit interview and analysis, Attrition reporting, etc.

Experience in Employee Relations like grievance handling, employee meetings, employee communication, etc.

Exposure to Developmental HR areas like competency framework, talent management, rewards & recognitions, diagnostic studies, etc.

Experience of negotiating with and managing suppliers to get the best terms and performance.

Overall, this person must be comfortable with the process of continuous improvement and the resulting challenges of change, which result.

Experience to steer solutions and conflicts of priorities without full authority to mandate approaches.

Good experience in compensation and benefits.

Experience working with IT industry.

Desired Skills

Certification in Lean Six Sigma.

Competency Requirement

Excellent communication and interpersonal skills.

Ability to handle customer escalations and customer feedback.

Demonstrate a real passion for continuous improvement.

Good planning and organisational skills, numerate with the capability of both being a source of ideas and being able to action them.

Business champion who balances the needs to the shareholder, with the customer and with the employee.


Skills

Human Resources , Talent Acquisition , Management , Communication skills , Interpersonal , Planning and Organising ,


Qualifications

  • MBA Human Resources

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