Customer Development Specialist

Job Description

 Brief description :


This is a cross-functional role spanning marketing, sales and customer product engagement. We are looking for an excellent communicator to engage with existing and potential customers to drive adoption of the product globally. The role requires a genuine interest in pioneering digital health adoption and the ability to adapt quickly to different scenarios

Preferred skills

Communicate with potential customers over email, phone and other channels explaining the various product options and configurations to them. 

Ability to comprehend and respond appropriately to the needs of different customers is essential

Handle product demos and presentations online using video conferencing tools

Use analytics tools to monitor product adoption and the effectiveness of engagement campaigns. Knowledge of Google Analytics, MixPanel etc is essential

Contribute to both product and marketing strategy based on perspective gained from customer interaction and analytics. 

Develop relevant content around the product to increase utilization by existing customers.

Usage of blogging tools, image, and video editing tools will be required.

Define and update workflows relevant to own area of work, evolving it as necessary. Must have the ability to create relevant reports with tools.

Collaborate with other teams to deliver on common goals around the product and its customers.


Skills

Image Processing , Video Editing , Communication skills , Email Marketing , Online Marketing , Marketing , Sales ,


Qualifications

  • MBA Sales & Marketing

Similar Jobs