Job Description

1. 
   

   Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.

   
   


2. 
   

   Processes reservations from the sales office, other hotel departments, and travel agents.

   
   


3. 
   

   Knows the type of rooms available as well as their location and layout.

   
   


4. 
   

   Knows the selling status, rates, and benefits of all packages plans.

   
   


5. 
   

   Knows the credit policy of the hotel and how to code each reservation.

   
   

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Skills

Communication skills ,

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Qualifications

• IATA