Job Description

Dear Candidate,




  • Assists guests with luggage to the front desk.




  • Escorts guests to room, placing luggage in room assigned by front desk.




  • Inspects guest room for order and adequate supplies and informs guests of room amenities




  • Delivers faxes, messages, packages and flowers to guests rooms and other offices.




  • Provide items on loan to guest and collect the items back from guest before departure.




  • Inform Front Desk Cashier to charge items given on loan, in case there is any charges applicable.




  • Ensure the efficient delivery and collection of group luggage.




  • Ensure that the guest has verified that all luggage has been accounted for.




  • Ensure safe storage and collect ticketing of guest coats and personal items.




  • Assist guest with Long term luggage storage requests / Left luggage requests.




Skills

Communication skills ,


Qualifications

  • Secondary / Higher Secondary

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