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Job Description
Responsibilities:
-Managing and Monitoring our production systems.
-Serve as a primary point responsible for the overall health, performance, and capacity of our internet-facing systems.
-Ability to perform root cause analysis on various service impacting events.
-Well organized with the ability to multi-task and prioritize work.
-Must be able to work on a 24/7 shift.
-Implement and support compliance with Mitsogo compliance and information security processes.
-Troubleshoot and resolve issues escalated by customers and Internal systems.
-Review Application & Infra monitoring changes.
-Work with other team leads to develop SOP documents.
Requirements:
- Strong understanding of DNS, DHCP, NTP, SMTP, TCP/IP, SSH, HTTPS, TLS, IPSec, concepts of VPN and other internet protocols.
- Experience in Application and Database level Monitoring and Troubleshooting (like Apache, Tomcat, and MySQL).
- Experience in Monitoring tools like Nagios, New Relic, and Splunk.
- Scripting experience is a must (Shell/Python/Perl/Ruby..etc..).
- 01-04 years of Linux/Unix administration.
- Strong understanding of Networking Concepts.
- Experience in Application & Infrastructure Monitoring (Nagios, New Relic, Datadog, Splunk, Sumologic, etc....).
- Experience with AWS or other cloud offerings.
- Understanding of Web fundamentals (HTML, JavaScript, CSS, Server Side Programming and Database).
- Willing to work in flexible/rotational shift timings.
Skills
IT Hardware , Networking , Tech Support , Computer/Control panel , Linux Server Administrator , Linux ,
Qualifications