Job Description

RESPONSIBILITIES :
Knowledge in IT
Experience in IT support
Customer dealing
Team Management
The IT help desk support technician work description also entails timely and correct troubleshooting and escalation of problem spots, and offering end-user assistance and training where necessary.
Work experience in an IT environment supporting desktops, laptops, peripherals, and printers, or possession of Associate’s degree or/and continuing education program
Work experience in a service/help desk setting
Proficient applying tablet, desktop, Server Operating Systems, and all Microsoft applications
Possession of advanced knowledge of Wireless technologies and LAN
Experience working with Windows Easy Transfer and My Cloud Remote Access
Possession of advanced knowledge of all Laptop hardware and Desktop types
Strong knowledge of Active Directory and various technical support concepts, procedures, and practices
Exceptional customer communication and interaction skills
Strong ability to work effectively with various levels of an organization
Strong ability to effectively manage multiple tasks simultaneously

#WHATSAPP YOUR RESUME ON: ((76--175733--27))HR TEAM

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Skills

Information Technology , IT Software ,

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Qualifications

• Any Degree
• Diploma / Advanced Diploma