Job Description

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers. Should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. Should have experience in retail sales & customer handling in store is must.

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Skills

Demonstration/Presentation , Customer Service , Customer Relations , Computer Knowledge , Back Office , Communication skills ,

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Qualifications

• Graduates